Collecting, Using and Disclosing our Clients’ Information

Why do we do it?
To provide professional services that our client has requested, we collect, use and disclose personal information from our clients.

We collect personal information such as:

• Home addresses
• Home telephone numbers
• Email addresses
• Personal information numbers (e.g. social insurance numbers, credit card numbers)
• Financial information (credit ratings, payroll information, personal indebtedness, personal assets)
• Personnel information (e.g. employment history, references to criminal records)

We also use your personal information to enable use to provide you through various channels with information we believe will be of interest to you. This includes such matters as:

• New services we provide
• Conferences and other professional development courses we believe would be of interest to you
• Notice of changes in the law or accounting practices that may be of interest to you, and
• Other professional or business developments.

If you do not wish to receive such information, you may opt by contacting us and we will discontinue sending you information other than in regard to your account. Our contact information is noted at the end of this Privacy Statement.

How do we do it?
We collect information primarily from our clients. We may also collect personal information from other sources including credit bureaus, employers, the government, personal references, or other third parties (e.g., financial services representatives, lawyers etc.) who represent that they have the right to disclose the information.

Consent.
Your knowledge and consent are required before we may collect, use or disclose your personal information, except in special circumstances, such as during a fraud examination, an investigation by police, or in other situations permitted by law. Our engagement letter sets out your responsibility to obtain any consent in certain instances that we may be provided with personal information regarding employees, customers and suppliers of any business that you or your family members may be involved in.

How do you provide us with your consent?

• Your express written or oral consent are obtained when you are requesting our professional services
• Your receipt or this Privacy Statement, unless you advise us, either orally or in writing, that you do not agree with the terms stated in this policy, and that you wish to opt of all or portion of it
• Your consent as provided by your authorized representative, such as legal guardian or power of attorney.

How can you withdraw your consent?
To withdraw your consent, you should contact our Private Officer at the address or telephone number listed below. Unless we hear otherwise from you, you are giving to us your consent for the collection, use and disclosure of personal information as provided in this Privacy Statement.

Keeping and Protecting Your Personal Information.

How do we keep your personal information?
Your personal information is retained for the time period required by law and regulation. We shall use care when storing or destroying your personal information in order to prevent unauthorized access.

How do we protect your personal information?
Except as otherwise described in this Privacy Statement, we restrict access to non-public personal information about you to our employees. Their right to further disclose or use the information is limited by policies of our firm, applicable by law or nondisclosure agreements where appropriate. We also maintain physical, electronic, and procedural safeguards in compliance with applicable laws and regulations to guard your personal information from unauthorized access, alteration, or premature disclosure.

Your Right to Access Your Personal Information
You have the right to access your personal information that we have in our possession or control. You also have the right to know which third parties have received your information from us. To access your personal information please contact us at the information provided below. In certain situations, however, we may not be able to give you access to all your personal information. We will explain the reasons why access must be denied and any recourse you may have, except where prohibited by law.

Keeping Your Information Accurate
We strive to keep accurate, complete, and up-to-date, personal information in our possession or control, to the extent required to meet the purposes for which it was collected. You are encouraged to contact us to update your personal information.

How to Contact Us
For more information, to file a complaint, to make enquiries, to opt out of all or parts of this Privacy Statement, or to receive up-to-date information on our Privacy Statement, please contact our Privacy Officer.
Jack Eigenmacht,CA,CFP
905-305-9722 ext 228